Frequently Asked Questions

Learn more about our boat and services to ensure we are the ones fitting your needs. If you have any further questions, don’t hesitate to contact us directly via Whatsapp or email.

Frequently
Asked Questions

Before Your Cruise

How does the booking process works?
On our website, you can book your cruise by selecting your destination and your dates.

We also provide a package selection to estimate the total value of your cruise if you want to rent equipment and other options. You will then be able to create a quote. We will then come back to you with an offer and will of course answer any questions you may have.
Do I need travel and diving insurance?
Travel insurance is highly recommended as a delayed or canceled flight could jeopardize your adventure with us.

Medical evacuation insurance covering diving activities is mandatory. We strongly recommend our passengers to purchase additional insurance that covers travel cancellation, diving equipment and luggage.
Are children allowed on board?
It depends on the type of cruise chosen, but we do not recommend taking children under 10 years of age on board. For a diving cruise, it is not recommended to take children under 16 years old. Unless they have a good diving experience with an AOW certification.

For charters, it is easier to consider taking a young child on board, as the family and/or friends will be responsible for the child.

Please note that the crew is not responsible for minors on board and will not take any responsibility for supervision on board.

Contact us for more information.
What is included in my trip?
In your trip, whether it is leisure or diving, we include the transfer from the airport/hotel to the departure port. Main meals (3 times a day), water, soft drinks and hot beverages are included. You will also have an English and French speaking cruise director throughout your cruise. Activities such as kayaking, paddle boarding, snorkeling (and the equipment that goes with it) and some surprises are included in your cruise. For your cabin amenities, bed sheets, towels, soap, shampoo, and beach towels are also included.

As part of the diving package, are included an English-speaking Dive Master per 4 divers, 3 dives per day with 12L tanks, belts and weights.
What are the excluded features?
In the excluded costs, you will find the rental of diving equipment. (Nitrox, 15L tanks, Dive computer, fins, mask etc...).

Excluded are Park and Port fees, as well as extra fuel charges in case of a change of itinerary according to your wishes.

Tips for the crew are also not included.

You can find the detailed prices of the equipment and charges here.
Can you help me with my flights?
For international flights, you can enter Indonesia throught Jakarta airport (CGK) or Denpasar airport (DPS) depending on your destination and travel schedule.

Then you can easily find domestic flights to your departure port (Sorong, Labuan Bajo, …). We advise you to arrive at your departure point the day before to make sure you don't miss the start of your cruise. The transfer from the airport or your hotel to the port of departure is included as well as the way back.

Contact us if you have more questions or if you need a tailored made package for you.

Diving

What is the minimum diving certification necessary?
The minimum dive level requested to join the cruise is PADI Advanced Open Water or CMAS level 2. However, divers with a lower level will be able to participate, but with specific coaching at an additional cost.

Please contact us for more information.
How many dives do I need to join a diving cruise?
We ask our guests to have at least 50 dives at sea to make sure they are prepared with a minimum of experience. However, divers with a lower number of dives will be able to participate, but with specific coaching at an additional cost.

Please contact us for more information.
Can I do my certifications on board?
Yes, you can take your certification on board with the help of an instructor at an additional cost.

Please contact us for more information.
What type of certifications can you do on board?
For leisure cruise, our instructor can initiate beginners with a Discover Scuba certification.
As for diving cruise and if booked in advanced, our instructor can certify up to the Advanced Open Water certification.
Do I need to bring my gear?
If you wish, you can. For those who don't have their own equipment, or who don't want to carry all their own, we do have diving equipment available for rent.

You will find here the list of the equipment included in your cruise, as well as the equipment excluded with the prices.
What about Nitrox?
If you are in possession of a Enriched Air/Nitrox Certification you will be able to add Nitrox to your diving package. Our dive guides will also dive with you using Nitrox for your dive experience to be optimal. This service is optional and at a cost of EUR 15€ per day.

On board

Accessibility
For the moment, the boat is not suitable for people with reduced mobility. However, our crew is used to work with people with light issues to hop on and off our boat as well as the tender boats.

Please inform us if you have more questions about accessibility.
Safety

We have everything you need for your safety on board:

  • 2 inflatable life rafts (capacity 30 people in total)
  • Life jackets on deck and in cabins
  • Life rings
  • Fire extinguishers
  • International Standard First Aid Kit
  • Emergency oxygen
  • 2 Garmin GPS
  • 2 Sounders
  • An Icom radar
  • 3 VHF Icom radios
  • An SSB radio
  • Satellite phone
Food on board
All meals are included during your cruise, including snacks. The cuisine is traditional and revisited Indonesian with international dishes when possible. With Teman you will discover the specialties of Indonesia.

If you have any special dietary requirements, please inform us in advance.
I have dietary requirements
If you have any dietary restrictions, please inform us in advance so that our cooks can accommodate your diet. We put value in providing the best food and experience adapted to your needs.
Payments on board
You should bring cash for all payments on board.

According to your needs, for nitrox, alcoholic drinks, tips, equipment rental, park-fees, fuel surcharges, …

With your quote, you will find the amount to bring for the park fee as well as the equipment rental if you rent it. Please note that this estimate does not include alcoholic drinks or tips for the crew.
Electrical sockets
All electrical sockets are European style. There are sockets in all rooms and leisure areas.
Clothing and footwear
We advise you to bring sports/hiking clothes and shoes for land activities as well as sunglasses and hats to protect you from the burning sun. On board there is no proper dress code, but we kindly ask to have a minimum of decency as no nudity is allowed. Bringing multiple swimwear is recommended.

We can provide traditional hand laundry service on board for you to wash your clothes.
First aid
For any problem we have an International Standard First Aid Kit and emergency oxygen.

Our crew is trained for most common injuries that can happen at sea and we are prepared with evacuation procedures in case of real emergency.
Alcohol
We propose a selection of local and imported alcoholic beverages (beer, wine spirits and champagne on request) at an additional cost.

The consumption of alcohol must be done with moderation and is prohibited to minors.
Smoking
There are special smoking areas on board.
Camera/charging area
We have a special area for charging your cameras or other electronic devices with sockets.

On the dive deck, a designated large bucket is used to rinse your camera gear and dive computers.

Cabins

Can I choose the cabin of my choice beforehand?
Yes, you can choose your cabin in advance directly on our booking & schedule page or by informing us as soon as possible, subject to availability.
Toiletries & room amenities
Toilet facilities are available in each cabin and include toilet paper, soap and shampoo. Towels and beach towels are also available in your cabins.

If you have any special requests for your cabin, please let us know.
Storage in your cabin
There is an integrated storage space in each cabin so you can store your clothes and hide your suitcases.
Air-conditioning
Air-conditioning is included in each cabin with remote control.
Windows
In our Sulawesi Cabin, you can find a large window so you can enjoy the view every day during our cruise.

In all other cabins, portholes give light to each cabin and give you a real sailor-style atmosphere.

Before Your Cruise

Diving

On board

Cabins

How does the booking process works?
On our website, you can book your cruise by selecting your destination and your dates.

We also provide a package selection to estimate the total value of your cruise if you want to rent equipment and other options. You will then be able to create a quote. We will then come back to you with an offer and will of course answer any questions you may have.
Do I need travel and diving insurance?
Travel insurance is highly recommended as a delayed or canceled flight could jeopardize your adventure with us.

Medical evacuation insurance covering diving activities is mandatory. We strongly recommend our passengers to purchase additional insurance that covers travel cancellation, diving equipment and luggage.
Are children allowed on board?
It depends on the type of cruise chosen, but we do not recommend taking children under 10 years of age on board. For a diving cruise, it is not recommended to take children under 16 years old. Unless they have a good diving experience with an AOW certification.

For charters, it is easier to consider taking a young child on board, as the family and/or friends will be responsible for the child.

Please note that the crew is not responsible for minors on board and will not take any responsibility for supervision on board.

Contact us for more information.
What is included in my trip?
In your trip, whether it is leisure or diving, we include the transfer from the airport/hotel to the departure port. Main meals (3 times a day), water, soft drinks and hot beverages are included. You will also have an English and French speaking cruise director throughout your cruise. Activities such as kayaking, paddle boarding, snorkeling (and the equipment that goes with it) and some surprises are included in your cruise. For your cabin amenities, bed sheets, towels, soap, shampoo, and beach towels are also included.

As part of the diving package, are included an English-speaking Dive Master per 4 divers, 3 dives per day with 12L tanks, belts and weights.
What are the excluded features?
In the excluded costs, you will find the rental of diving equipment. (Nitrox, 15L tanks, Dive computer, fins, mask etc...).

Excluded are Park and Port fees, as well as extra fuel charges in case of a change of itinerary according to your wishes.

Tips for the crew are also not included.

You can find the detailed prices of the equipment and charges here.
Can you help me with my flights?
For international flights, you can enter Indonesia throught Jakarta airport (CGK) or Denpasar airport (DPS) depending on your destination and travel schedule.

Then you can easily find domestic flights to your departure port (Sorong, Labuan Bajo, …). We advise you to arrive at your departure point the day before to make sure you don't miss the start of your cruise. The transfer from the airport or your hotel to the port of departure is included as well as the way back.

Contact us if you have more questions or if you need a tailored made package for you.
What is the minimum diving certification necessary?
The minimum dive level requested to join the cruise is PADI Advanced Open Water or CMAS level 2. However, divers with a lower level will be able to participate, but with specific coaching at an additional cost.

Please contact us for more information.
How many dives do I need to join a diving cruise?
We ask our guests to have at least 50 dives at sea to make sure they are prepared with a minimum of experience. However, divers with a lower number of dives will be able to participate, but with specific coaching at an additional cost.

Please contact us for more information.
Can I do my certifications on board?
Yes, you can take your certification on board with the help of an instructor at an additional cost.

Please contact us for more information.
What type of certifications can you do on board?
For leisure cruise, our instructor can initiate beginners with a Discover Scuba certification.

As for diving cruise and if booked in advanced, our instructor can certify up to the Advanced Open Water certification.
Do I need to bring my gear?
If you wish, you can. For those who don't have their own equipment, or who don't want to carry all their own, we do have diving equipment available for rent.

You will find here the list of the equipment included in your cruise, as well as the equipment excluded with the prices.
What about Nitrox?
If you are in possession of a Enriched Air/Nitrox Certification you will be able to add Nitrox to your diving package. Our dive guides will also dive with you using Nitrox for your dive experience to be optimal. This service is optional and at a cost of EUR 15€ per day.
Accessibility
For the moment, the boat is not suitable for people with reduced mobility. However, our crew is used to work with people with light issues to hop on and off our boat as well as the tender boats.

Please inform us if you have more questions about accessibility.
Safety

We have everything you need for your safety on board:

  • 2 inflatable life rafts (capacity 30 people in total)
  • Life jackets on deck and in cabins
  • Life rings
  • Fire extinguishers
  • International Standard First Aid Kit
  • Emergency oxygen
  • 2 Garmin GPS
  • 2 Sounders
  • An Icom radar
  • 3 VHF Icom radios
  • An SSB radio
  • Satellite phone
Food on board
All meals are included during your cruise, including snacks. The cuisine is traditional and revisited Indonesian with international dishes when possible. With Teman you will discover the specialties of Indonesia.

If you have any special dietary requirements, please inform us in advance.
I have dietary requirements
If you have any dietary restrictions, please inform us in advance so that our cooks can accommodate your diet. We put value in providing the best food and experience adapted to your needs.
Payments on board
You should bring cash for all payments on board.

According to your needs, for nitrox, alcoholic drinks, tips, equipment rental, park-fees, fuel surcharges, …

With your quote, you will find the amount to bring for the park fee as well as the equipment rental if you rent it. Please note that this estimate does not include alcoholic drinks or tips for the crew.
Electrical sockets
All electrical sockets are European style. There are sockets in all rooms and leisure areas.
Clothing and footwear
We advise you to bring sports/hiking clothes and shoes for land activities as well as sunglasses and hats to protect you from the burning sun. On board there is no proper dress code, but we kindly ask to have a minimum of decency as no nudity is allowed. Bringing multiple swimwear is recommended.

We can provide traditional hand laundry service on board for you to wash your clothes.
First aid
For any problem we have an International Standard First Aid Kit and emergency oxygen.

Our crew is trained for most common injuries that can happen at sea and we are prepared with evacuation procedures in case of real emergency.
Alcohol
We propose a selection of local and imported alcoholic beverages (beer, wine spirits and champagne on request) at an additional cost.

The consumption of alcohol must be done with moderation and is prohibited to minors.
Smoking
There are special smoking areas on board.
Camera/charging area
We have a special area for charging your cameras or other electronic devices with sockets.

On the dive deck, a designated large bucket is used to rinse your camera gear and dive computers.
Can I choose the cabin of my choice beforehand?
Yes, you can choose your cabin in advance directly on our booking & schedule page or by informing us as soon as possible, subject to availability.
Toiletries & room amenities
Toilet facilities are available in each cabin and include toilet paper, soap and shampoo. Towels and beach towels are also available in your cabins.

If you have any special requests for your cabin, please let us know.
Storage in your cabin
There is an integrated storage space in each cabin so you can store your clothes and hide your suitcases.
Air-conditioning
Air-conditioning is included in each cabin with remote control.
Windows
In our Sulawesi Cabin, you can find a large window so you can enjoy the view every day during our cruise.

In all other cabins, portholes give light to each cabin and give you a real sailor-style atmosphere.

Haven't Found The Answer to Your Adventure Yet?

E : info@temanliveaboard.com

WA : +62 821-4566-3903

Let us help you plan your next cruise adventure. Contact us today and get all the information you need!

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