Thank you for choosing Teman Liveaboard. These terms and conditions explain how booking, payment, cancellation and life on board work. Please read them before you pay: paying is how you accept them.
1. Who we are and what you accept
1.1 Who we are. These conditions are the contract between you and PT THE TEMAN SEAS, a limited liability company (Perseroan Terbatas) established under the laws of the Republic of Indonesia, with its registered office at Jl. Himalaya II No. 7, Pemecutan Kaja, Denpasar Utara, Bali 80111, Indonesia. PT THE TEMAN SEAS owns and operates the vessel KLM Teman and trades under the brand Teman Liveaboard, on the website temanliveaboard.com. "Teman", "Teman Liveaboard", "PT The Teman Seas", "PT. THE TEMAN SEAS", "we", "us" and "our" all mean PT THE TEMAN SEAS.
1.2 Who "you" are. "You" means every guest named on a booking and the person who makes the booking.
1.3 How you accept. You accept these conditions by paying the deposit or any part of the cruise price, because only a payment confirms a booking. They apply to every booking, made directly or through an agent or platform. The person who makes a booking accepts these conditions on behalf of every traveller named on it, confirms they have the authority to do so, and passes these conditions on to them.
1.4 The agreement. These conditions, your invoice and the liability release each guest signs online form the agreement between you and Teman. These conditions cover booking, money and life on board. The release covers the risks of the cruise and of diving. Your personal data is covered by our Privacy Policy.
1.5 Words we use.
- Open trip: a scheduled departure where cabins are sold one by one.
- Charter: the whole boat booked for one group.
- Group booking: 2 to 4 cabins on the same open trip booked together, by one person or by guests travelling together, even when they ask for separate invoices. One cabin, or one family travelling together, is an individual booking.
- Cruise day: every calendar day of the cruise, so a cruise of 3 nights has 4 cruise days.
- Dive day: a day on which diving is planned, 3 for a cruise of 3 nights and 5 for a cruise of 5 nights.
1.6 Contact. Email info@temanliveaboard.com or WhatsApp +62 812 3847 7981. Notices that change or cancel a booking must be in writing to info@temanliveaboard.com (clause 7.1).
2. What is included and what is not
2.1 Every cruise includes
- One transfer from the airport, or from a hotel within 10 km of town, to the boat on the first day, and one transfer from the boat on the last day. One pick-up point and one drop-off point per direction for each booking. Any other transfer can be arranged at our normal operator rate.
- Three meals a day and snacks all day
- Non-alcoholic drinks: mineral water, soda, juices, local coffee and tea
- An English-speaking Cruise Director
- Snorkeling equipment (mask, snorkel, fins)
- A snorkeling guide whenever a guest snorkels
- Bed sheets and towels, soap and shampoo in every cabin
- Water sports: kayaks and stand-up paddle boards
- Beach BBQ and beach volleyball, when conditions allow
2.2 Diving cruises also include
- Up to 3 guided dives per day, fewer on the first day and none on the last day. Night dives count within that maximum. The Cruise Director decides the number of dives each day according to weather, currents and safety, and no minimum number of dives is guaranteed.
- English-speaking dive guides, one guide for a maximum of 4 divers
- A check dive on the first day for every diver
- 12L tanks, weight belt and weights
2.3 Not included
- Bank fees and bank commissions on any payment
- International and domestic flights, visas, and hotel nights before and after the cruise
- Raja Ampat park and port fees: 200€ per person per cruise, IDR 1.000.000 less if you already hold the Raja Ampat park entry for your cruise dates
- Banda Sea and Triton Bay park and port fees: 250€ per person per cruise
- Komodo park and port fees: 35€ per person per cruise day (3 nights = 4 days = 140€, 5 nights = 6 days = 210€)
- Fuel surcharge: 100€ per person per cruise, all destinations
- Dive equipment rental per dive day (see our price list), 15L tanks and Nitrox
- A private guide for Open Water divers (clause 14.2)
- Starlink Wi-Fi
- Alcoholic drinks
- Tips for the crew (recommendation: 5 to 15% of the cruise price)
- Travel insurance, mandatory for every guest, and dive insurance, mandatory for every diver (section 12)
Park and port fees, the fuel surcharge and every extra on board are never part of the invoice. They are paid in cash on board (clause 6.3). The fees are set by the authorities and can change (clause 8.4).
3. Prices and cabins
3.1 How prices work. Cruise prices are in euros, per person per night, based on two guests sharing a cabin. The price is the same whether a guest dives, snorkels or does neither. A cabin for three is not cheaper per person. There is no child rate.
3.2 Single occupancy. A guest occupying a cabin alone pays 150% of the per person rate, applied after any discount. The Sulawesi master cabin is available to a guest travelling alone only as the whole cabin, at 200%. A cabin accepted for single occupancy is not shared afterwards.
3.3 Sharing a cabin. Sharing a cabin with another guest is possible only between guests of the same gender who both agree. It is never guaranteed and it is not offered on the last cabin of a departure. If no match is found, the single occupancy rate applies.
3.4 Special offers. Promotions, discounts, a reduction for a third guest or for a child are decided case by case, in writing, for one booking only. They never create a rule for another booking or another departure.
3.5 Charters. A charter covers the whole boat for up to 10 guests. An 11th and a 12th guest are charged per night as extra guests.
4. Booking and confirmation
4.1 How to book. You send us your preferred departure through our website, by email or by WhatsApp. We check and confirm what is available. To book, we need the billing details, the full name of every traveller as printed on the passport, and for each guest whether they dive or snorkel. We then issue the invoice.
4.2 Only payment confirms. An invoice is not a reservation, and a cabin held for you is temporary. A booking is confirmed only once payment is received: credited to our bank account, or received by Flywire. A transfer that has only been sent is not a payment received. Until then the cabin may be booked by another guest, and the first payment received takes it.
4.3 Departure confirmation. Each departure shows its status on our booking calendar. An open trip is confirmed once 3 cabins or 6 guests are booked. If a departure you have paid for does not confirm, clause 9.4 applies.
4.4 Book your travel once confirmed. Teman is not responsible for flights, hotels or other arrangements booked before your departure is confirmed. We recommend booking non-refundable travel only once it is.
5. Payment terms
5.1 Individual bookings. A deposit of 30% of the cruise price is due within 10 days of the invoice date. If it is not received in time, the cabin is released without further notice. The balance is due 90 days before departure. If the balance is not received by then, we may cancel the booking and apply the cancellation fees of section 7.
5.2 Booking less than 90 days before departure. The full price is due at booking. The one exception is a first booking on a departure that is not yet confirmed: it may pay a 30% deposit, the balance is invoiced once the departure confirms, and the deposit is refunded in full if it never confirms.
5.3 Charters and group bookings.
- a. 30% of the total price at booking
- b. a further 40% between 180 and 91 days before departure
- c. the balance 90 days before departure
Any instalment already due on the booking date is paid at booking. The 30% deposit on a charter or a group booking is non-refundable and non-transferable.
5.4 Last-minute bookings and the 3-day limit. For any booking, the full payment and every document listed in section 11 must reach us no later than 3 days before departure, because the harbour clearance is issued on them. A booking made less than 3 days before departure is accepted only if the harbour clearance can still be obtained, and only once the full payment is received and every document is in.
6. How to pay
6.1 Bank transfer.
- Bank: PT. Bank OCBC NISP Tbk
- Branch: Ubud
- Account name: PT. THE TEMAN SEAS
- Account number: 1628-0000-1164
- SWIFT code: NISPIDJA
- Bank code: 028
- Currencies: EUR, USD, IDR, SGD, AUD
- Bank address: Jalan Cokorda Gde Rai No. 41, Peliatan, Ubud, Gianyar 80571
The payment reference starts with the invoice number. Pay in the currency of the invoice and select the charge code OUR, so that every bank fee is paid by the sender. A payment counts on the date it is credited to our account. If bank charges leave a shortfall, the difference remains due.
Our bank account never changes. Any message asking you to pay into another account is fraud: call or message us before paying. Only email addresses ending in @temanliveaboard.com are ours.
6.2 Card payment through Flywire.
- Every Flywire invoice is issued in euros, and we send a secure Flywire payment link with it.
- Flywire converts the amount into the currency of your country of residence, where it offers that currency. The currencies and payment methods you see depend on your country, the amount and the payment method, and Flywire shows its exchange rate and any fee before you pay.
- Teman receives the invoiced amount in full.
- Flywire acts as our payment agent: your payment counts once Flywire receives it, and Flywire's own Payer Terms of Use also apply to your payment.
- Under those terms, Teman decides whether a refund is due, according to these conditions. Flywire returns a refund to the original account and may apply its own exchange rate and refund charges, so the amount you receive back can differ from the amount you paid.
6.3 Cash on board. Park and port fees, the fuel surcharge and every extra are paid in cash on board, in EUR, USD, IDR, SGD or AUD, and currencies can be mixed. There is no card terminal on board and no transfer can be made from the boat. Fees and fuel are settled on the first day after the briefing, everything else at the end of the cruise. Banknotes must be in good condition, unfolded, with no tears, marks or stamps. US dollar notes must be printed in 2013 or later. Notes that a bank or money changer would refuse are refused on board.
6.4 Chargebacks and payment disputes. If you disagree with an amount, write to info@temanliveaboard.com first and give us 14 days to answer. Asking your bank or card issuer to reverse a payment that is due under these conditions, including a cancellation fee or the price of a cruise we delivered or were ready to deliver, is a breach of this contract. The amount remains due, together with the bank, Flywire and dispute costs it causes us. If this happens before departure, we may treat the booking as cancelled by you under section 7. You agree that we may give your bank, your card issuer and Flywire your invoice, these conditions, the record of your acceptance, your signed release, your check-in record and our correspondence, as evidence. Flywire's Payer Terms of Use also make you liable for the chargeback fees your payment causes.
6.5 Refunds. Any refund due under these conditions is paid within 60 days of the date it becomes due, to the account or card that made the payment.
7. Changes and cancellation by you
7.1 In writing. Any cancellation or change must be sent by email to info@temanliveaboard.com. It counts from the date we receive it. A notice received on a Saturday, a Sunday or an Indonesian public holiday counts from the next business day. A message by WhatsApp or by phone is not a cancellation.
7.2 Changes. An administrative fee of 50€ applies to any change made 90 days or less before departure. A change of cruise date is treated as a cancellation and a new booking. A change of cabin depends on availability and on the price difference.
7.3 Cancellation fees, individual bookings.
- More than 120 days before departure: 100€ per person. The rest of what you paid is refunded, or kept as a credit (clause 7.6), as you choose.
- 120 to 91 days before departure: 30% of the cruise price.
- 90 days or less before departure: 100% of the cruise price.
7.4 Cancellation fees, charters and group bookings.
- From booking to 181 days before departure: the 30% deposit, which is never refunded.
- 180 to 91 days before departure: 40% of the total price, the deposit included.
- 90 days or less before departure: 100% of the total price.
7.5 A smaller charter or group. The charter rate covers the whole boat and does not change if the group becomes smaller. The charge for a cancelled 11th or 12th guest follows the scale of clause 7.4. A cabin that leaves a group booking is charged on the scale of clause 7.4 for that cabin, and the rest of the group keeps its booking.
7.6 Credit. Where these conditions offer a credit instead of a refund:
- it is worth the amount paid for the cruise, and is used only against the cruise price, at the price in force when it is used
- park and port fees, the fuel surcharge and extras are still paid in cash on board
- it is valid 12 months from the date it is issued, on any departure with space
- it can be transferred to another person
- it is not cash, and a credit not used within 12 months expires and is lost
7.7 Replacing a guest. A booking can be transferred to another person up to 3 days before departure. The new guest accepts these conditions and completes the full online check-in and every document of section 11. The fee of clause 7.2 applies 90 days or less before departure. Teman is not responsible for flights, hotels or other arrangements not made by Teman.
7.8 No-show. If you tell us you are late, the boat waits up to 3 hours. If you do not tell us, the boat leaves on schedule. A guest who does not board is a no-show and nothing is refunded. A guest whose documents are still missing 3 days before departure is also a no-show (clause 11.3).
7.9 Unused services. Nothing is refunded for days, dives, meals or activities you choose not to use, or for leaving the cruise early.
7.10 Cancellation insurance. We strongly recommend that every guest buys cancellation insurance.
8. Price changes
8.1 Before you book. We may change the descriptions, services and prices on our website, in our brochure and in our price lists at any time before you book. The contract starts on the date your first payment is received.
8.2 The agreed price. The agreed price is the cruise price on your invoice. It does not include the mandatory charges of clause 8.4 or the extras paid in cash on board.
8.3 Increase of the cruise price. In rare cases we may have to raise the agreed cruise price, no later than 30 days before departure, and only because of:
- higher transport and operating costs, including fuel and lubricants
- higher taxes, duties and levies, including embarkation and disembarkation fees
- higher harbour, port, mooring or anchoring charges
- higher national park, conservation or activity fees
- exchange rate movements in the currencies in which we pay our own costs
The increase is limited to our actual extra cost, with no margin. We tell you in writing as soon as we know, with the reason, the amount and the date it applies from. If the same circumstances move in your favour before departure, we pass the reduction on in the same way. An increase is invoiced separately and paid before boarding. If the cruise price rises by more than 8%, you may cancel within 14 days of our notice and receive a full refund of what you paid for the cruise.
8.4 Mandatory charges can change at any time. Park and port fees and the fuel surcharge, and any anchoring, mooring, harbour, conservation, diving or government charge of the same kind, are collected by Teman and paid over to national parks, port authorities, government bodies and suppliers. They are set by others, so they apply at the rate in force when the cruise takes place, and they can change at any time, including within 30 days of departure and after full payment. The 30-day limit of clause 8.3 and the 8% right of cancellation do not apply to them. A change applies from the date we announce it, to every departure sailing on or after the date stated, whenever the booking was made or invoiced. An amount due under this clause remains due even if it was left off an invoice, a quotation or a confirmation by mistake.
8.5 Notice. We give notice of any change under this section as early as we can, in writing. Notice cannot be guaranteed when an authority changes a tariff with immediate or backdated effect, and a missing notice does not cancel an amount due under clause 8.4.
9. Cancellation or changes by Teman
9.1 A departure that does not confirm. If an open trip does not reach 3 cabins or 6 guests, we may cancel it. We tell you as early as possible.
9.2 Force majeure. We may cancel, delay, shorten or reroute a cruise because of events beyond our control, including: weather and sea state, decisions of the harbour master, port or park authorities, volcanic activity, earthquake and tsunami, epidemics and public health measures, acts of government, war, civil unrest, strikes, and disruption of fuel supply.
9.3 Other unavoidable reasons. We may also cancel a cruise for another unavoidable reason, such as a serious technical problem or a safety issue, and we tell you as early as possible.
9.4 What we offer you.
- When we cancel or shorten a cruise because of force majeure (clause 9.2), you choose between another suitable boat or another departure, and a credit for the amounts paid for the cruise (clause 7.6). No cash refund is due. When a cruise already under way is shortened, the credit covers the unused part of the cruise only, less the costs already spent that we cannot recover, such as park fees paid and fuel used.
- When we cancel a departure that does not confirm (clause 9.1), or for another unavoidable reason (clause 9.3), you choose between another suitable boat or another departure, a credit for the amounts paid for the cruise (clause 7.6), and a refund of the amounts paid for the cruise.
9.5 No other compensation. Teman owes nothing beyond clause 9.4. Flights, hotels, visas and other travel costs are never reimbursed.
10. Itinerary, times and joining the boat
10.1 Itineraries are anchor points. Our published itineraries show what a cruise aims for, not a guarantee. The Captain and the Cruise Director decide the route each day, according to weather, sea state, currents, other boats at a site and what the authorities allow. No dive site, island or wildlife encounter is guaranteed. A change made for safety, weather or the authorities gives no right to a refund.
10.2 Every time is an aim. Every time we give, including pick-up, boarding and check-out, is an aim and not a promise. Embarkation can move for the harbour master's decisions and for weather, and disembarkation for weather and the crossing.
10.3 Arriving and leaving. Arrive at the departure town the day before the cruise: a flight on the morning of departure leaves no margin for a delay. The latest arrival time for boarding is given in your before-boarding information, and the boat does not wait beyond it except as clause 7.8 allows. Check-out is never moved for a flight, so book your return flight with a wide margin after disembarkation, ideally in the afternoon or the next day. We recommend flexible or changeable flight tickets, and travel insurance covering missed connections and delays.
10.4 Missing the boat. A guest who misses the boat joins it at their own cost and with their own arrangements, only if the Cruise Director agrees and it is possible. Nothing is refunded for the time missed.
10.5 Travel disruption before the cruise. If a guest cannot reach the departure town because of events beyond our control, such as weather, smoke or fires, volcanic ash, airport closures or flight cancellations, this is not Teman's responsibility: flights and travel to the departure town remain the guest's own contract. When several guests are affected, Teman may choose, without any obligation, to delay the departure, or to start with a programme near the harbour, such as diving, snorkeling, beach time and nearby visits, and to come back to pick up late guests as they arrive, at no extra cost. This adapted programme is part of the cruise and gives no right to a refund or a credit, neither to the guests who arrive late nor to those already on board. Days missed are claimed from the guest's travel insurance or airline, never from Teman. If the boat has already left the area, clause 10.4 applies.
11. Documents and online check-in
11.1 What every guest completes. For every booking we send a link to our online check-in. Each guest completes it individually, with:
- a passport valid at least 6 months after the cruise; Indonesia refuses entry to travellers whose passport expires sooner
- personal details and an emergency contact
- the health declaration, and for divers the medical questionnaire
- travel insurance, and for divers dive insurance and the certification card
- the liability release, signed online, in Bahasa Indonesia and English as one document
11.2 Deadline. The online check-in must be completed no later than 30 days before departure.
11.3 The 3-day limit. The harbour master issues the harbour clearance on the passports and documents of every person on board. If anything is still missing 3 days before departure, we cannot include you in the harbour clearance, and Indonesian law then forbids us to take you on board. Boarding is refused, the booking is treated as a no-show (clause 7.8), nothing is refunded, and Teman is not liable for it.
11.4 Our release applies. Our liability release applies to every guest, whatever an agent, a platform or another operator has collected. One release can cover a group only if every person is present at the device to sign.
12. Insurance
12.1 Mandatory cover. Travel insurance is mandatory for every guest and must cover medical treatment abroad, emergency evacuation and repatriation. Dive insurance is mandatory for every diver, in addition to travel insurance. Travel insurance must also cover travel delay and missed departure.
12.2 Proof. The proof must show your name, the policy number, the dates and the scope of cover. A membership, a summary page or a screenshot of benefits is not proof.
12.3 No proof, no boarding. Without valid proof we refuse boarding, or diving, and nothing is refunded.
12.4 Short-term dive cover. Short-term DAN dive insurance can be bought through DAN's own link, which we send on request. DAN's own terms apply and it is never invoiced by Teman.
12.5 Recommended. We strongly recommend insurance covering cancellation, diving equipment and luggage.
13. Health and fitness
13.1 Honest declaration. Every guest declares their health honestly in the release, and every diver completes the medical questionnaire. If it calls for a doctor's approval, there is no diving without it, but the guest can still sail as a leisure guest.
13.2 False or incomplete declarations. A false or incomplete declaration makes its consequences the guest's own, including any restriction of activities, any cost, and any loss it causes.
13.3 Remote waters. There is no doctor on board. Our crew are trained in first aid and the boat carries oxygen, but evacuation from remote waters can take many hours. Medical treatment, evacuation and repatriation are at the guest's own cost, and any cost we advance in an emergency is reimbursed to us.
13.4 Pregnancy. There is no diving during pregnancy.
13.5 Our right to refuse. We may refuse an activity, or boarding, when a declared condition makes it unsafe for the guest or for others.
14. Diving
14.1 Level. The minimum level is PADI Advanced Open Water or CMAS 2 stars, or an equivalent, with around 30 logged dives. Each diver declares their real number of dives and the date of their last dive when booking. A guest without a certification card sails as a snorkeler.
14.2 Open Water divers. Open Water divers are welcome, limited to 18 m for the whole cruise and always accompanied by a guide. A private guide costs 100€ per day for one Open Water diver, the cost is shared between several, and it is free once 4 Open Water divers are confirmed as paid bookings on the departure.
14.3 Depth. Advanced divers dive to 30 m maximum. Deeper dives require a deep diving certification, the approval of the guide and of the Cruise Director, and dive insurance that covers that depth. No dive goes beyond 40 m.
14.4 Rules for every diver.
- A check dive on the first day, for every diver, as a refresher
- A dive computer is mandatory on every dive (rental available)
- Diving gloves are forbidden at every destination
- Nitrox divers hold a Nitrox certification and analyse every tank themselves
- No diving course of any kind is run on an open trip, Nitrox included; courses are for charters only
- Each diver is responsible for their own flight timing after diving
14.5 The Cruise Director decides. The Cruise Director may change a diver's group, depth or number of dives, or stop a guest from diving, for safety. This gives no right to a refund.
15. Children
Children are welcome on open trips. Babies and toddlers are welcome on charters only. There is no child rate and no minimum age, and children under 9 are accepted case by case. A parent supervises their children at all times: the crew are not childminders. Both parents cannot dive the same dive. Children do not dive on an open trip, and courses are for charters only.
16. Life on board
16.1 Safety first.
- Every guest attends the safety briefing.
- The instructions of the Captain, the Cruise Director and the crew come first, at all times.
16.2 House rules.
- KLM Teman is a barefoot boat: shoes come off before the main lounge.
- Quiet after 22:00, out of respect for the other cabins.
- Nothing goes in the toilets except toilet paper.
- No touching, standing on or taking coral, and no touching, feeding or chasing wildlife.
- Respect for the crew and the other guests.
16.3 Drones. Drones are allowed in many areas. Protected zones need an authorisation and a paid ticket, at the guest's cost. Flying from the boat needs the approval of the Captain and the Cruise Director. Drones fly entirely at the guest's own risk.
16.4 Alcohol. No diving, snorkeling or other water activity after drinking alcohol.
16.5 Drugs. Zero tolerance. Indonesian narcotics law is severe. A guest found with drugs is put ashore at the nearest safe port, at their own cost, with no refund.
16.6 Smoking. Smoking is allowed only outside on deck.
16.7 Removal. If a guest's conduct endangers safety or seriously disturbs other guests or the crew, the Captain may restrict their activities or put them ashore at the nearest safe port, at their own cost and with no refund.
17. Belongings and damage
17.1 Your belongings. You are responsible for your own belongings on board and ashore, including cameras, dive computers, phones, laptops, jewellery and cash, and anything left in the gear box on the front deck. We are not liable for loss, theft or damage, including water damage to electronic equipment, except where caused by our own fault, and then within the limit of clause 18.3.
17.2 Damage you cause. A guest who damages the boat, its equipment or rental gear pays the repair or replacement cost before disembarkation, in cash on board, or through Flywire for a large amount.
18. Our liability
18.1 What we never exclude. Nothing in these conditions excludes or limits our liability for death or personal injury caused by our negligence, for gross negligence, for wilful misconduct, or for any liability that cannot be excluded or limited under Indonesian law.
18.2 Our duty. We run every cruise with reasonable care and skill, on a seaworthy boat with a competent crew, under Indonesian maritime and safety rules.
18.3 Limit. Within what the law allows, our total liability to a guest for any other loss is limited to the cruise price that guest paid. We are never liable for indirect losses, such as missed flights, hotels, lost earnings or other knock-on costs.
18.4 What we are not liable for. Within what the law allows, we are not liable for:
- the risks inherent in a cruise and in diving in remote waters, where we took reasonable care
- the guest's own acts or omissions, including not following crew instructions, going beyond declared ability, or a false or incomplete health declaration
- independent third parties, such as airlines, hotels, transfer providers, national park authorities, rangers, medical facilities and evacuation services
- changes made for safety, weather, sea state or the authorities
- force majeure (clause 9.2)
19. Agents and platforms
These conditions apply to every guest booked through an agent or a platform. A payment made to an agent counts only once Teman receives it. The agent must pass these conditions on to its guests.
20. Complaints
If something is not right on board, tell the Cruise Director the same day, so we can fix it during the cruise. Any complaint after the cruise must reach info@temanliveaboard.com in writing within 30 days of disembarkation. A complaint never suspends a payment that is due.
21. Personal data and photos
How we use your personal data, including photos taken on board and your choice about them, is set out in our Privacy Policy.
22. Law, disputes and language
22.1 Law. These conditions are governed by the laws of the Republic of Indonesia.
22.2 Disputes. In a dispute, we first try to settle it amicably for 30 days from the written complaint. If it is not settled, the District Court of Denpasar (Pengadilan Negeri Denpasar) has jurisdiction, as far as the mandatory law of the country where you live allows.
22.3 Language. These conditions are published in Bahasa Indonesia, English and French. The Bahasa Indonesia version prevails, but it can never impose anything harsher on a guest than the version they read in their own language.
22.4 Severability. If any part of these conditions is found unenforceable, it applies with the smallest change needed to make it enforceable, and the rest is unaffected.
22.5 Which version applies. The version in force on the date of your booking applies to it. A later version also applies to your booking wherever it is equal or more favourable to you. Changes to the mandatory charges of clause 8.4 apply to every guest.
22.6 No waiver. If we do not enforce a right at one time, we keep it.
